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Privacy Policy

ServiceDirect.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site: ServiceDirect.com. ServiceDirect.com does not control the privacy policy of third parties that ServiceDirect.com might work with in various aspects of our business. A third party may have a privacy policy that is different from that of ServiceDirect.com. In these instances, data submitted via a third party may be shared by that party.

This privacy policy applies to all websites and URL's controlled or operated by ServiceDirect.com, which link to this policy, unless otherwise specified. If you have any questions or concerns regarding this statement, you should first contact our privacy department at privacy@ServiceDirect.com.

User Consent to Policy

By using, accessing, or browsing this site or by communicating with a ServiceDirect.com employee, agent, or affiliate by telephone or email you consent to the collection, disclosure, and use of your personal information, including but not limited to non-identifying personal information, identifying personal information, and anonymous browser information, pursuant to the terms of this Privacy Policy. If you do not consent to the terms of this Privacy Policy please do not use, access, or browse this site or contact any ServiceDirect.com employee, agent, or affiliate via phone or email.

User Information

ServiceDirect.com may collect different kinds of information from users. ServiceDirect.com may collect identifying information such as names, addresses, emails, or any other information that may be submitted to the site or conveyed to a ServiceDirect.com employee, agent, or affiliate. ServiceDirect.com also collects anonymous browser information such as the number of site visitors, number of clicks, etc. ServiceDirect.com collects this information through the use of cookies. Anonymous browsing and non-identifying information is not used, nor is it intended to be used, by ServiceDirect.com to identify an individual.

Use of User Information

ServiceDirect.com may use and keep user information for quality assurance purposes such as facilitating a user inquiry or request, promoting ServiceDirect.com services or offers, confirming the receipt and understanding of the information communicated to you by ServiceDirect.com agents, employees and/or affiliates, enforcing the terms of our agreement with any customer, or for any other legally permissible purposes.

Cookies

A cookie is a piece of data tied to information about the user and stored on the user's computer. We use both session cookies, which terminate when a user closes his browser, and persistent cookies, which remain on the user's computer until manually deleted. If users reject these cookies, they may still use our websites. We may use third-party advertising companies to serve ads on our behalf and to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Third Party Advertising

ServiceDirect.com may provide marketing statistics to reputable third parties without disclosing contact information or personally identifying information. This privacy statement covers the use of cookies by ServiceDirect.com only and does not cover the use of cookies by any advertisers.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Web site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.

Aggregate Information (non-personally identifiable)

ServiceDirect.com may share aggregated activity or statistical information with partners, advertisers or others, but such information shall not contain personally identifiable information.

Business Transitions

In the event ServiceDirect.com goes through a business transition such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

Links and Integrated Partnerships

This Web site may contain links from and to other Web sites. Please be aware that ServiceDirect.com is not responsible for the privacy practices of such other Web sites. We encourage our users to be aware of this when they leave our Web sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by ServiceDirect.com's Web sites.

General Provisions

Though we strive to preserve user privacy, due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will always remain confidential. By way of example, we may disclose personal information when required by law wherein we have a belief that such action is necessary or advisable to comply with a judicial proceeding, court order, legal proceeding, process or investigation served on our business or Web site(s), or when we believe parties are misusing or attempting to misuse our Web sites or services, including but not limited to violating the law, committing fraud, deception, theft, attempting to harm or divert our business, engaging in threatening or inappropriate behavior or threatening to place, or placing themselves or others in danger. You should also be aware that courts of equity, such as U.S. Bankruptcy Courts, may have the authority under certain circumstances to require us to share or transfer your information to third parties. Finally, although we strive to protect your privacy, third parties beyond our control may unlawfully intercept or access transmissions or private communications. Therefore, we do not promise, and you should not expect, that your personal information or private communications will always remain private. ServiceDirect.com will not be responsible or otherwise liable for any use or disclosure of your personal information by a third party to whom ServiceDirect.com is allowed to disclose you personal information under this privacy policy. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.

Verification and Supplementation of Information

In order for us to better conduct our business it is sometimes advisable or necessary for us to verify and/or supplement the information we receive from service providers and users of our websites with information from 3rd party sources, provided that such sources confirm to us that they are permitted to share such information, such information is publicly available or the collection is required or authorized by law. Examples of collection from other sources include, but are not limited to, collections from insurance companies, government agencies or registries, and the Better Business Bureau.

Denial of Access to Personal Information

Your rights to access your personal information are not absolute. We may deny access in certain situations, including but not limited to, when denial of access is required or authorized by law, when granting you access would have an unreasonable impact on other peoples privacy, to protect our Companys rights and property, or where the request is frivolous or vexatious. If we deny your request for access to, or refuse a request to correct Personal Information, we will explain why.

Changes and Updates to This Policy

We reserve the right to change our information, features, services, products, policies, promotions, disclosures and disclaimers at any time. Changes to this Policy will be in writing and be posted on our websites as applicable. Please check these terms periodically for changes. The continued use of any website owned and operated by ServiceDirect.com or of any service provided by ServiceDirect.com following the posting of changes to these terms will mean you accept those changes.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@ServiceDirect.com